- Name:
- Best Method of Contact (please share details):
- Department:
- Hours / Days of Availability:
- Process Name:
- Time / Day of Failure:
- Description of Process / BOT that has failed (please attach email notification):
- Is this a failure, or a completed task with errors:
- Priority:
- Impact:
- When does this need to be resolved:
- Has the run been resolved manually, or does it need to be restarted:
Please copy and paste these into the "Description" box when reporting an RPA issue.
This knowledge base article is designed to help us assist you more quickly and efficiently. Any further information in regard to your RPA (Robotic Process Automation) issue is always appreciated by the Applications team.